* { box-sizing: border-box; }
body {
  margin: 0; font-family: -apple-system, "Segoe UI", Roboto, sans-serif;
  background: #f3f4f6; color: #111827; font-size: 15px;
}
header {
  background: #1f2937; color: #f9fafb; padding: 10px 20px;
  display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 8px;
}
.brand { font-weight: 700; }
nav { display: flex; gap: 14px; align-items: center; flex-wrap: wrap; }
nav a { color: #d1d5db; text-decoration: none; }
nav a:hover { color: #fff; }
main { max-width: 960px; margin: 20px auto; padding: 0 16px 60px; }
h1 { font-size: 1.4rem; } h2 { font-size: 1.05rem; margin: 0; }
.card {
  background: #fff; border-radius: 10px; padding: 16px 18px; margin: 14px 0;
  box-shadow: 0 1px 3px rgba(0,0,0,.08);
}
.card-head { display: flex; justify-content: space-between; align-items: center; gap: 10px; flex-wrap: wrap; }
.muted { color: #6b7280; }
.warn { color: #b45309; font-weight: 600; }
.badge { border-radius: 999px; padding: 2px 10px; font-size: .78rem; font-weight: 700; }
.badge.open { background: #d1fae5; color: #065f46; }
.badge.closed { background: #fee2e2; color: #991b1b; }
.badge.mock { background: #fef3c7; color: #92400e; margin-left: 8px; }
.badge.tts { background: #dbeafe; color: #1e40af; }
.badge.rec { background: #ede9fe; color: #5b21b6; }
.badge.missing { background: #fee2e2; color: #991b1b; }
.flash { padding: 10px 14px; border-radius: 8px; margin: 10px 0; }
.flash-ok { background: #d1fae5; color: #065f46; }
.flash-error { background: #fee2e2; color: #991b1b; }
table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 7px 8px; border-bottom: 1px solid #e5e7eb; vertical-align: middle; }
th { color: #6b7280; font-size: .8rem; text-transform: uppercase; letter-spacing: .03em; }
.chip {
  display: inline-flex; align-items: center; gap: 4px; background: #eef2ff; color: #3730a3;
  border-radius: 999px; padding: 2px 10px; margin: 2px 4px 2px 0; font-size: .85rem;
}
.disabled-row, .past-row { opacity: .5; }
textarea, input[type=text], input[type=password], input[type=number],
input[type=time], input[type=date], input[type=datetime-local], select {
  width: 100%; padding: 8px 10px; border: 1px solid #d1d5db; border-radius: 8px;
  font: inherit; margin-top: 4px; background: #fff;
}
textarea { resize: vertical; }
label { display: block; margin: 8px 0; font-weight: 600; font-size: .88rem; }
.inline-row { display: flex; gap: 10px; align-items: end; flex-wrap: wrap; margin-top: 10px; }
.inline-row label { flex: 0 1 auto; margin: 0; }
.inline-row input, .inline-row select { width: auto; }
.grid-form { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 10px; align-items: end; }
button {
  font: inherit; padding: 8px 14px; border-radius: 8px; border: 1px solid #d1d5db;
  background: #fff; cursor: pointer;
}
button:hover { background: #f9fafb; }
button.primary { background: #2563eb; color: #fff; border-color: #2563eb; }
button.primary:hover { background: #1d4ed8; }
button.linklike { border: none; background: none; padding: 2px 4px; color: inherit; text-decoration: underline; cursor: pointer; }
button.danger { color: #b91c1c; }
button:disabled { opacity: .45; cursor: not-allowed; }
.inline { display: inline; }
audio { width: 100%; margin-top: 10px; }
.callflow li { margin: 4px 0; }
.code {
  background: #111827; color: #d1fae5; padding: 14px; border-radius: 10px;
  overflow-x: auto; font-size: .82rem; line-height: 1.45;
}
.rec-start.recording { background: #dc2626; color: #fff; border-color: #dc2626; }
.hidden { display: none; }
.keycap {
  display: inline-block; min-width: 26px; text-align: center; font-weight: 700;
  background: #1f2937; color: #fff; border-radius: 6px; padding: 3px 6px;
}
.ivr-menu { border: 1px solid #e5e7eb; border-radius: 10px; padding: 12px 14px; margin: 12px 0; }
.ivr-menu h3 { margin: 0; }
details { margin-top: 14px; }
details summary { cursor: pointer; }
#passkey-status.error, .rec-status.error { color: #b91c1c; }
code { background: #f3f4f6; padding: 1px 5px; border-radius: 5px; word-break: break-all; }
/* login */
.login-page {
  display: flex; align-items: center; justify-content: center; min-height: 100vh; background: #f3f4f6;
}
.login-box {
  background: #fff; padding: 40px; border-radius: 12px; width: 100%; max-width: 400px;
  box-shadow: 0 4px 6px -1px rgba(0,0,0,.1), 0 2px 4px -1px rgba(0,0,0,.06);
}
.login-box h1 { margin-top: 0; }
.login-box button { width: 100%; margin-top: 14px; }